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Contact us How to get in contact with Which?

General enquiries

A member of staff at our call centre


Please contact the Which? Helpline if you have any queries regarding your Which? membership, or any subject that we have written about. Please ensure that you quote your membership number any time you contact us, this can be found above your name and address on the letter sent with your magazine, or on any correspondence from us.

Phone: 01992 822800

8.30am - 6pm Mon-Fri
9am - 1pm Sat

Outside UK please call +44 1992 822800

Calls may be monitored or recorded for training.

Fax: 020 7770 7485

Contact us online

Write to:
Which?,
Castlemead,
Gascoyne Way,
Hertford,
SG14 1LH

If you are having problems accessing your account, please visit our Help pages.

For which.net queries:

Please check the status page at http://status.which.net, contact customer services on support@which.net or technical support on techsupport@which.net.

For book order enquiries:

Phone: 01903 828 557
Outside UK please call +44 1992 822800

Book orders will be taken by our distribution centre Littlehampton Book Services (LBS).
Opening times Monday-Friday 9am-5pm.

Fax: 01903 828802

Email: mailorders@lbsltd.co.uk

Head Office

Which?,
2 Marylebone Road,
London,
NW1 4DF

Phone: 020 7770 7000
Main switchboard 9am - 6pm Mon-Fri

Fax: 020 7770 7600

Recruitment enquiries

Contact our Talent team regarding any recruitment enquiries.

Media enquiries

Visit our Press centre for detailed contact information for the media.

Companies and copyright enquiries

Businesses and PR companies seeking information about Which? campaigns, research and products and copyright permissions should contact our External Affairs team.

Resources

  • London map (PDF: 41Kb)
    20 March 2006

    A location map of our London branch

  • Hertford map (PDF: 31Kb)
    20 March 2006

    A location map of our Hertford branch

PDF files require Adobe Acrobat Reader software (opens in a new window).