White paper must lead to real benefits for consumers, says Which?
02 July 2009
As the Government releases its white paper “A Better Deal for Consumers - Delivering Real Help Now and Change for the Future”, Which? chief executive, Peter Vicary-Smith says:
“We’re glad that the Government is finally addressing issues on credit and indebtedness that we’ve campaigned on for years.
“Many of the measures outlined in the white paper are overdue but welcome. The important thing is that no time is wasted in turning these proposals into tangible benefits for consumers.
“The jury is out on the creation of the role of Consumer Advocate, for the devil is in the detail. It will be interesting to see how the role will fit in with the organisations and roles that already exist.”