Health Long-term care
- Caring for our future - Which? Response (PDF: 137Kb)
02 December 2011Which? argued that the delivery of long-term care should focus on minimum quality standards for homes, genuine choice, transparency and openness in the provision of information, consumer protection and acess to redress.
- Recognising excellence in adult social care (Care Quality Commission) - Which? Response (PDF: 216Kb)
01 August 2011Which? recognised the potential for an excellence scheme, but questioned how effective the scheme alone could be as a tool for galvanising consumer choice – and thus raising quality standards – in a care home market where choice is constrained by other crucial factors such as location.
- Personal care at home - Which? Response (PDF: 84Kb)
26 January 2010Which? argued that the Bill will only affect a small number of people, and that the proposed eligibility threshold was too high. We supported the development of a standardised national assessment tool, and more strategies for prevention.
- Shaping the future of care together - Which? Response (PDF: 236Kb)
13 November 2009Which? argued for the necessity of more concrete plans for the widespread provision of a range of preventative products and services, and that the proposals on financing care left questions unanswered.
- Tools for independent living - Which? Briefing (PDF: 383Kb)
20 October 2009The market in products and services for independent living is growing quickly. To debate the future of this market, Which? held a discussion forum. This briefing sets out the key findings of our research and notes from the discussions at the forum.
- Care, support, independence: Meeting the needs of a changing society - Which? Response (PDF: 165Kb)
28 November 2008Which? responded that most people want to stay in their own home and remain independent as they age. The potential of assistive technology and home improvement agencies must be maximised. Information to help people to navigate the system is essential.
- Care home sector - Which? Super-complaint (PDF: 95Kb)
01 December 2003The supercomplaint outlined concerns with transparency of fees, cross-subsidy between publicly and privately funded residents, local dominance of purchasers and providers, lack of redress, independence of residents, and lack of reliable information.
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Tools for independent living - video and podcast
Read about our event on tools for independent living. We invited a range of stakeholders to discuss the key issues and what Which? could do to help shape this market for the benefit of consumers.
