Which? Money Helpline Unbiased help and guidance from our team of money experts

Red phone with money falling from sky

The Which? Money Helpline is a service that provides one-to-one help and guidance on personal finance matters over the phone. If you're not a Which? member, and you'd like to get unlimited access to our Money Helpline experts, you can subscribe today for just £1 for one month

Whatever your money problem or worry, the Which? Money Helpline is here to guide you. Every month we help hundreds of people solve a range of personal finance issues, from savings to debt, pensions and life insurance. 

Since the Helpline was set up in 2009, we've helped Which? members win more than £2.5 million in compensation. Whether you want to decipher your pension options, or establish whether you have been mis-sold a financial product, the team are ready to help. And if you've been mistreated by your bank or another financial services company, we'll do everything we can to help you get redress. 

Money experts you can rely on

The Which? Money Helpline is staffed by experienced advisers, meaning you can have confidence in the information you receive. Between us, we have more than 100 years’ experience working in the financial services industry, so whatever your query, you can be sure we can help. You can ask us any question about personal finance, and although we can’t give you regulated financial advice, you will always get personalised assistance with your query.



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No tie-ins, no time limits

The Which? Money Helpline exists to provide easily accessible, independent financial help and guidance. We will take you through all your options, and give you guidance on what’s right for your personal situation. There are no limits to the number of calls you can make or the length of time you spend talking to our advisers, so there’s no need to leave any questions unanswered.

Call us for advice on any personal finance subject, including:

  • Banking
  • Car, home and travel insurance
  • Mortgages
  • Tax
  • Long term care
  • Savings
  • Investments
  • Pensions
  • Wills/Probate/trusts
  • Borrowing
  • Protection insurance
  • Equity release.

Available to Which? members

Unlimited access to the Which? Money Helpline is available to Which? members and subscribers to the Which? Legal Service and Which? magazines (including Which? Money, Which? Travel, Which? Computing and Which? Gardening), and is open Monday to Friday from 9am to 5pm. Simply call the Money Helpline for expert and unbiased help with all your financial queries and questions.

Not a Which? member? It’s easy to join. Sign up today for just £1 for one month to use the Which? Money Helpline as often as you like, plus you’ll receive 1000s of independent reviews and recommendations online, Which? magazine and lots more…