Dealing with mobile phone problems
- We explain your rights with mobile phone contracts, including cancelling your mobile phone contract
- What phone shops should tell you when you sign up
- Keep your mobile phone number if you switch provider
- Where to complain about your mobile phone company
What's in this guide
Your mobile phone rights
Laws and regulations you can use to deal with mobile phone problems
Complaining about mobile phone problems
Step-by-step guides to resolving common mobile problems
Sample mobile phone complaint letters
Templates of letters you can use to complain to mobile companies and the authorities
Mobile phone problems FAQs
Commonly-asked questions and answers about mobile phone problems
Mobile phone cashback offers
Make sure you don't miss out on promised offers
Mobile phone insurance
Knowing what you are – and aren't – covered for