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How to buy double glazing

How to buy double glazing

  • How the law protects you from dodgy window installers
  • Why paying with a credit card or with finance gives you extra protection
  • Your options if you’re unhappy with your windows
  • Why you should look for 'insurance-backed' guarantees

What's in this guide

Your rights when buying double glazing

The laws you can use to deal with problems with double glazing installers

Double glazing: payment and protection

How using a credit card or getting a guarantee can give you extra protection

How to complain about a double glazing installer

Step-by-step guides to help you get the result you want from a double 

Sample letters

Templates of letters you can use to complain about problems

FAQs about double glazing installers

Commonly asked questions and answers about double glazing