How to complain about NHS services
- Find out how to make a complaint about a hospital or other NHS service
- How to find advice and support in your area
- Writing good or bad feedback can help others
- Understanding your legal rights as an NHS patient
What's in this guide
How to complain about NHS services
If something goes wrong, or you've been badly treated, the NHS needs to know
Getting help with your complaint
There's help available if you feel you're unable to make a complaint yourself
Giving the NHS feedback
Your feedback could help improve hospital care for yourself and other people
How the NHS can help you
The NHS pledges which sets out your legal rights as a patient