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Pills

Pharmacists

  • Which? goes undercover to investigate how you are being treated by your local chemists
  • Problems with pharmacies, and how they're being addressed
  • Our guide to getting quality service and advice from your pharmacy
  • Is it cheaper to buy medicines online – and is it safe?

What's in this guide

Our investigation

Which? goes undercover to find out if chemists are doing a good job

Undercover operation

Our mystery shoppers test pharmacists in three medical scenarios

Caring for your health

Why are there problems with pharmacies, and how can they be fixed?

Which? says

Action must be taken against unsatisfactory pharmacies

Using your chemist

Our top tips on getting the best from your pharmacist, plus all about medicines use reviews

Internet pharmacies

Are accredited online pharmacies a safe – and cost-effectve – place to buy medicines?