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What to do if you've been mis-sold PPI

PPI: how to claim if you’ve been mis-sold

  • Our online claims service creates a letter tailored to your case
  • All you need to know about making a complaint to claim compensation for PPI
  • Plus template letters and what to do if your claim is rejected

What's in this guide

Make a PPI claim online

Make your complaint in minutes using our online service.

PPI claim template letter

If you'd rather not claim online follow these instructions and use the template letter.

If your complaint is successful

If you've won it’s now time to make sure you're refunded the right amount of money.

If your PPI complaint is rejected

If the company that sold your PPI rejects your complaint, don’t give up - there’s more you can do.

The Which? PPI video guide

Watch our video guide for a run through of what you need to know about PPI. Contains video