Understanding the Sale of Goods Act
- Why your claim is against the retailer, not the manufacturer
- When you can get your money back for a faulty product
- How to prove that a product was faulty when you bought it
What's in this guide
Your rights
The laws and regulations you can use to deal with problems.
How to complain
Step-by-step guides to help you get the result you want
Sample letters
Templates of letters you can use to complain to companies and the authorities
FAQs
Common questions and answers concerning the Sale of Goods Act
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