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Your rights: buying and rejecting cars

Your rights: buying and rejecting cars

  • What to do if a car you buy turns out to be faulty
  • Why you have different rights if you buy privately
  • Anyone selling a car must describe it honestly
  • How to check that the car you're buying hasn’t been stolen

What's in this guide

Your rights

The laws and regulations you can use to deal with problems.

How to complain

Step-by-step guides to help you get the result you want.

Sample letters

Templates you can use to complain to companies and the authorities.

FAQs

Commonly-asked questions and answers about buying a used car.