Virgin Media has come out in support of our campaign to end confusing advertising of broadband speeds.
Ofcom has announced measures to make it easier for customers to switch their landline and broadband provider in one simple step.
Across all ISPs and all types of broadband, the average UK broadband speed in November/December 2010 was 6.2Mbps. This is an increase from May 2010, when the average speed was 5.2Mbps.
But the number of broadband customers on packages with high advertised speeds has also increased since May 2010, with average advertised speeds now reaching 13.8Mbps. Because of this, the gap between advertised and actual speeds has not improved with average broadband download speeds just 45% of average headline speeds.