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Campaigns | Fuel claims

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VW will not compensate UK owners

UK Volkswagen owners will not receive compensation for the emissions scandal, despite payouts being offered in the US. We’re urging VW to reconsider its position.

Where’s the compensation?

VW’s UK boss, Paul Willis, told MPs that rather than making payments to British drivers VW will be conducting repair work on their vehicles.

And yet, payouts are being offered in the US. In November around 482,000 US motorists were offered a compensation package equivalent to £693. Then earlier this week an announcement was made to extend compensation to cover tens of thousands of US owners of larger diesel vehicles.

Our executive director Richard Lloyd said:

‘This is just not good enough for VW customers, when nine out of ten told us they thought those impacted by the scandal should receive compensation.’

Fair treatment for the UK

In September 2015 VW admitted to fitting software in vehicle engines which allowed them to cheat emissions tests. Around 1.2 million vehicles are affected in the UK.

VW’s Paul Willis explained to MPs that the US is a ‘very different situation’ due to regulations which leaves it unclear as to whether the vehicles can be fixed. We don’t think that’s fair.

Richard Lloyd added:

‘British consumers deserve to be treated fairly. We urge Volkswagen to reconsider its position, and we want assurances from the Government that it will introduce measures to prevent a scandal like this happening again.’

If you think British VW owners should also receive compensation, join almost 80,000 others by signing our petition.


Your calls for action picked up by MP

During the Environmental Audit Committee's hearing, John McNally MP recently referred to our Fuel Claims campaign and its supporters when he questioned the Government on its actions in light of the emissions scandal.

Public trust in the car industry badly damaged

The effect of the VW scandal has spread beyond just those affected to owners of other cars.

Government plans to launch investigation into vehicle emissions

The government today said that it planned to launch an investigation into vehicle emissions.

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