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Campaigns | Fuel claims

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VW knew about diesel emission problems in 2014

3rd March

Volkswagen has revealed that its former chief exec was alerted to the diesel emissions tests back in 2014.

The car maker said in a statement to a shareholder lawsuit in Germany that a memo was sent to then CEO Martin Winterkorn in May 2014 about a US emissions study. The study questioned whether VW diesel cars were emitting more in real-world driving than in official government tests. However, the issue ‘did not initially receive particular attention at the management levels’.

‘Whether and to which extent Mr Winterkorn took notice of this memo at that time is not documented,’ VW added.

Did VW know all along?

Our executive director Richard Lloyd said:

‘It's another big blow to the tarnished reputation of VW that after all this time, it appears VW knew there was a problem all along.’

Over a million VW, Audi, Skoda and Seat owners with defeat devices in their cars are awaiting a recall. VW is still not offering compensation for UK owners - even though US owners are receiving up to $1,000. It’s not good enough.

Richard Lloyd added:

‘VW has had countless chances to do the right thing and its customers deserve better.’

We’re calling on the Government to move faster with its investigation, ensure VW is properly held to account and revise emissions tests to make sure this never happens again.

If you agree with us, then please sign our petition.


More cars break emissions limits

20th January

VW will not compensate UK owners

UK Volkswagen owners will not receive compensation for the emissions scandal, despite payouts being offered in the US. We’re urging VW to reconsider its position.

Your calls for action picked up by MP

During the Environmental Audit Committee's hearing, John McNally MP recently referred to our Fuel Claims campaign and its supporters when he questioned the Government on its actions in light of the emissions scandal.

Public trust in the car industry badly damaged

The effect of the VW scandal has spread beyond just those affected to owners of other cars.
15th October 15 Oct

Volkswagen's UK boss responds to our survey

The UK boss of Volkswagen, Paul Willis, has responded to our survey of VW car owners after being questioned by the Government's environmental audit committee.

Response from VW

Our survey of VW owners found that nine in 10 think owners of affected cars should get compensation. Three-quarters also said that they think the response from VW has been poor.

Asked about our survey, Mr Willis said:

'I agree that the level of information to customers’ needs to be faster and needs to improve.

'I have been very transparent and very honest in my communication with customers and we will continue to do so.

'The whole objective of fixing these vehicles is to make sure that the efficiency is in line with where we said it was and we will do that.'

We're urging VW to set out a clear timetable for redress for the owners of affected cars. Sign our petition to drive VW to take action.


Government plans to launch investigation into vehicle emissions

The government today said that it planned to launch an investigation into vehicle emissions.

Our tests show eco cars are not as eco as they claim

Of all the cars we tested in 2012, the ultra-efficient small cars showed the greatest difference between our own mpg tests and the EU tests used by manufacturers.
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