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Campaigns | Fuel claims

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Transport Committee criticises VW for not compensating UK owners

Following an inquiry into the Volkswagen emissions scandal, the Transport Select Committee today said Volkswagen has been deeply unfair to European customers by only offering significant compensation to US owners.

The report also criticises the Government for being far too slow to act, and says it should investigate and consider prosecuting Volkswagen for the use of defeat devices in its vehicles. The Committee has called upon the Department for Transport to ensure that car owners are not out of pocket in any way as a result of the emissions scandal or Volkswagen’s fixes to affected vehicles.

The report comes off the back of our calls for action from the UK Government. Earlier in the year, Richard Lloyd called for the Government to stand up for UK consumers and take action when giving evidence to the Committee’s inquiry. He also shared findings from our investigations on fuel emissions and views from our affected supporters.

VW refuses goodwill payments

Chair of the Transport Select Committee, Louise Ellman MP, today said:

‘Volkswagen Group has acted cynically to cheat emissions tests which exist solely to protect human health. Volkswagen’s evidence to us was just not credible but the Government has lacked the will to hold VW accountable for its actions. There is a real danger that VW will be able to get away with cheating emissions tests in Europe if regulators do not act.

‘Vehicle owners have been refused goodwill payments. That is despite VW inflicting a great deal of uncertainty on its own customers along with the prospect of declining residual values and the inconvenience of having to undergo repairs.’

Treat UK owners fairly

Alex Neill, our Director of Policy and Campaigns, said:

‘Today's findings from the Transport Committee echo what UK consumers have been saying since the scandal was first uncovered. VW drivers have been treated unfairly and the Department of Transport has not done enough to hold VW to account.

‘The lack of action sends a message that companies who employ underhand tactics can get away with it. The new Transport Secretary must urgently get to grips with this issue and ensure that UK customers are treated fairly.’

If you agree that the Transport Secretary must urgently take action, please sign our petition.


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