Campaigns | Rip off card charges

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Aims

  1. We won a ban on rip-off charges when you pay by credit or debit card
  2. Your reports helped us push for change
  3. We're watching to check that companies stick to the new rules

Supporter Kay reports her surcharge

Kay reported First Choice's surcharge and they're changing their rules:

'I was surprised to read an article in Which? Magazine advising that it might not be lawful for companies to charge the amount they do for paying by card. I reported the details using Which?’s online tool. Which? contacted me to say that they challenged First Choice and the fee is going to be reduced. We are very happy with this result as holidays work out expensive enough as it is! Thanks Which?.'

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