The government has confirmed it will implement a ban against excessive card surcharges following the Which? surcharge super complaint. The Treasury has now confirmed it will implement the ban on excessive surcharges by bringing the Consumer Rights Directive into effect in the UK by the end of 2012.
The Office of Fair Trading (OFT) has announced that it is upholding our super complaint on unfair credit and debit card surcharges. The OFT has responded to confirm it is introducing enforcement measures, under the Consumer Protection Regulations, to take action against companies who are not transparent about their surcharges for paying by card.