Energy company complaints
- The current system for energy complaints does not help customers
- Even the energy companies think complaint reporting is confusing
- Ofgem needs the power to force companies to report properly
What's in this guide
Why aren't we happy?
If you're not satisfied with your energy company, you should be able to complain. But the complaints system needs a serious overhaul.
What Which? wants
Which? wants to see energy companies report on complaints in a meaningful way, so you can decide which is best.
