Graph of rising prices with pound coin

Energy price rises

  • How can consumers protect themselves against rising energy prices?
  • Find out how Which? is campaigning for fairer energy pricing. 
  • Get advice on saving money by becoming energy efficient.

Which? research shows that energy prices are the number one financial concern for UK consumers, which makes price rises even more worrying. Wholesale prices are up, and energy companies shrug their shoulders, increase our bills, and tell us there's nothing they can do about it.

The problem is that the energy market is so complicated that often we can't really tell – have wholesale prices risen by that much? And how can we tell what's fair when our bills are so complicated?

What can we do?

What Which? is doing

At Which? we don't think the energy market is working for consumers. We'd like to see a more competitive market where energy companies are open with their customers about where their money goes. At the moment we're campaigning on

  • Clearer bills: we think that the energy companies, Ofgem and the government should work with us to make sure that consumers have all the information they need to cut their energy bills.
  • Energy tariffs: we want tariffs to be easily comparable, so that consumers can find the best energy deal for them.
  • The Green Deal: the government has launched the Green Deal – a new way of paying for energy efficiency measures in your home. We are focusing on evaluating the deal, making sure that consumers are not
  • Smart meters: as the smart meter roll-out begins, we want the government to consider the impact that this will have on consumers' bills, and review whether consumers will get value for money.

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