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Health care standards

A doctor holding up a syringe

Staying in hospital can be a difficult experience so we're campaigning for cleaner, friendlier, happier hospitals.

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Impatient Tell us your story

Tell us your story

Do you have an experience to share?

  • Got a story about health care that you want to be heard? Here's the place to share it
  • It only takes a few moments with our easy to use form
  • Your stories, good or bad can help our campaign

Advice on health care standards View all Advice

Staying in hospital: food and cleanliness

Hospital food and cleanliness

What you need to know about food to prepare for hospital.

Staying in hospital: how to complain

Staying in hospital: how to complain

How to make a hospital complaint

Staying in hospital: preparing for your stay

Preparing for your hospital stay

What to take with you and how things work in hospitals.

Staying in hospital: understanding your treatment

What to expect from your hospital stay

Tips and advice to help you get ready.

Jargon buster

Understanding NHS jargon

Baffled by buzzwords? Use our hospital jargon buster

More about this campaign

About our health care standards campaign

About our health care standards campaign

Find out more about what we're doing.

Impatient Success stories

Our supporters

Find out why our celebrity supporters are impatient for change.