Cookies at Which? We use cookies to help improve our sites. If you continue, we'll assume that you're happy to accept our cookies. Find out more about cookies

Campaigns | Payday loans and overdrafts

Clean up credit media image 335204
borrowing money stories banked


  1. We campaigned for lenders to act responsibly when giving you credit
  2. In a win for our campaign, the FCA set tough new rules and plans to cap payday loan fees
  3. We'll continue to work to ensure you're treated fairly whatever form of credit you're using

Latest update

Need help? Read our advice

Have you borrowed money and encountered difficulties? Need immediate help or template letters to complain about a payday loan or other forms of credit? Read these guides on your rights:

Q - I can’t pay back my payday loan, what can I do?

Q -The payday loan company keeps trying to take money from my account, what can I do?

Q -I've been charged hidden fees on a payday loan, can I get a refund?

Take action

This campaign has closed

petition signatures
Help us reach 12,838

Recent Supporters

  • MichaelGot 5 months ago
  • MichaelGot 5 months ago
  • Steve 10 months ago
  • Inverness-shire 12 months ago
  • Helen over 1 year ago