In a win for our Calling Time on Nuisance Calls campaign, BT is to launch a free service that will block nuisance calls before they get to you.
BT has announced a new service aimed at diverting millions of nuisance calls, which is set to launch later this year. BT has said that it will harness huge computer power to analyse and monitor calls to the company’s 10 million domestic customers and identify any patterns of callers.
Any rogue numbers will then be diverted to a junk voice box, which BT estimates will affect up to 25m unwanted calls a week.
BT customers will also be able to divert calls themselves to a ‘blacklist’.
BT’s chief exec John Petter said:
‘We are delighted to have made this major breakthrough. Now we are able to announce that we are working to identify and tackle huge numbers of [nuisance] calls in the network.’
Our executive director Richard Lloyd said:
‘People are fed up with being bombarded with unwanted calls so this is a step in the right direction for millions of BT customers.’
We now need to see more action taken by the industry and Government to help reduce the anxiety caused by unsolicited calls. You can help by joining more than 300,000 others by signing our petition to call time on nuisance calls.
SSE has put its full backing behind our Calling Time on Nuisance Calls campaign.