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Campaigns | Nuisance calls and texts

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Calling Time on Nuisance Calls and Texts

Update

New rules to fine nuisance callers in place

From today, it's easier for the Information Commissioner's Office (ICO) to fine nuisance calling companies.

The regulator will no longer need to prove that nuisance calls have caused substantial distress or damage before taking enforcement action.

Send a clear message

Our executive director Richard Lloyd comments:

'Unwanted calls disrupt the lives of millions every day, so it is good news it's now easier for regulators to prosecute nuisance callers. Regulators must send a crystal clear message to firms that nuisance calling is unacceptable by using these new powers to maximum effect.'

Help regulators identify firms flouting the rules by reporting your unwanted calls and texts using our tool. 

Richard Lloyd added:

'We also want the Government to explore how senior executives can be held to account if their company makes unlawful calls.'

Nuisance calls about pensions

The new rules come just in time for the changes to pensions, which is expected to lead to an increase in unwanted calls.

Read more about what the ICO is doing to protect you from nuisance calls and how you can help.

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