Personal finance

Banking and finance illustration

Which? wants the new regulator to learn from the lessons of its predecessor. So we're calling on the government to ensure they create a watchdog, not a lapdog, to keep an eye on the banks.

Watchdog not Lapdog

Banking and finance illustration

Watchdog not Lapdog

Which? wants the new financial regulator to lbe a watchdog, not a lapdog, to keep watch of our money and protect consumers' intrerests.

  • Which? wants a financial regulator which is not afraid to stand up for consumers and challenge the banks
  • Sign your name in support of the Watchdog not Lapdog campaign
  • Ask your MP to adopt our watchdog

Take action

Watchdog taster image

Show your support

Pledge your support for the Financial Conduct Authority (FCA) to be proactive, strong and open.

Dog with glasses

Watchdog gallery

Just fewer than 200 dog photos were submitted for our Watchdog not Lapdog competition

Personal finance issues we campaign on

PPIJudicialReview

Payment Protection Insurance (PPI)

Our online tool helps you claim back your mis-sold PPI policy. Contains video

Files and fingerprints

ID theft insurance

We think ID theft insurance is an unnecessary product and is often sold via scare tactics.

Yellow warning sign with black exclamation mark

Claims management companies

We're calling for all claims management companies to follow our best practice.

Crash

Banking for consumers

After the bank bailout, we think consumers deserve more from their banks.

picture of two pairs of feet

Vote with your feet

Fed up of poor products or bad customer service? We'll show you how to make an impact - by voting with your feet.

airline credit charges

Stop 'rip off' charges

How you helped us stamp out unfair credit and debit card surcharges.

Conference

The Future of Banking Commission

Which? is aiming to put the wider interests of society at the heart of financial reform.

Green neon pound sign

The Affordable Energy Campaign

Which? wants you to pay as little as possible for energy. Find out how you can help. Contains video

Which? works for you