- Bankers should put customers first, not sales
- Bankers must meet professional standards and comply with a code of conduct
- Bankers must be punished for mis-selling and bad practice
What's in this guide
Pledge your support to show government and industry that you're fed up of the banks' bad behaviour.
We interviewed 500 front-line bank staff to find out just how deep sales culture runs in Britain's banks.
You told us a code of conduct for bankers could help restore your trust in the industry.