Stop 'rip off' charges
- We were fed up with airlines charging huge fees for credit and debit card payments
- We put in a super complaint, and over 50,000 of you showed your support
- The government supported the Which? campaign and banned 'rip off' card surcharges in April 2013
What's in this guide
About the campaign
Which? has special powers to issue the Office of Fair Trading with a super complaint. So we issued one on unfair surcharges.
Super complaint result
50,000 of you pledged your support for the surcharge super complaint. We couldn't have done it without your help.
Super complaint supporters
Which? is not alone in thinking huge surcharges are unacceptable. Read testimonials from our supporters.
Report 'rip off' surcharges
Have you spotted a surcharge recently for paying by card? Find out if the charge is excessive and report the company here.
