Campaigns | Premium rate customer lines

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30th November 30 Nov
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The government's expected to confirm rules for public body phone lines

Many public bodies, including the Student Loans Company, the Environment Agency Flood Line and the Redundancy payments service helpline, use high-rate numbers. We’re calling on public bodies to lead by example by scrapping expensive numbers for their customer services and complaints lines.

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News

GPs told not to use pricey 084 phone numbers

NHS England has told GPs to stop forcing patients to call expensive phone lines.
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40,000 supporters for our Costly Calls campaign!

In just over four days, our Costly Calls campaign has reached an impressive 40,000 signatures! Thank you very much to our 40,000th supporter Michael, and everyone else who has signed our petition so far.

News

Government to review use of costly phone lines

The government's use of costly phone numbers like 0845 and 0870 will be reviewed to save consumers money.
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