Fixed Means Fixed Resources
We've produced a number of resources for our Fixed Means Fixed campaign for you to share with your friends and family.
Which? response to Ofcom's consultation
Ofcom's consultation closed in March 2013 - see our consultation response in full, featuring your pledges and comments of support:
EE price rise announcement
In March 2013 EE announced a 3.3% price rise for Orange and T-Mobile customers locked into fixed contracts. We followed EE's announcement with this tweet:
EEre we go again! Orange or T-Mobile fixed contract customer? @ee's putting up your prices by 3.3%... twitter.com/WhichAction/st…
— Which? Action (@WhichAction) March 1, 2013
Ofcom consultation on price rises in fixed term contracts
In January 2013 Ofcom launched a consultation on how to protect consumers from unexpected price rises on fixed mobile, landline and broadband contracts. Read Ofcom's consultation here:
O2 price increase Christmas Cracker
In December 2012 O2 announced that it's increasing mobile line rental by 3.2% for pay monthly contract customers. We pulled our very own Christmas Crackers to mark the occassion on Twitter:
Ready for our #O2Christmas Cracker #joke? Brace yourselves. Why did Santa put @o2 on his naughty list? #FixedMeansFixed twitter.com/WhichAction/st…
— Which? Action (@WhichAction) December 21, 2012
Orange price increase infographic
We estimate Orange has added up to £41,304,995 to customer bills since announcing a price rise on fixed mobile phone contracts in November 2011. Our infographic explores what £41m looks like:
Vodafone anniversary card
In September 2011 Vodafone put up its phone prices on 'fixed' contracts. A year later we produced an anniversary card to mark the occasion:
Complaint to Ofcom
- Join the debate on mid-contract price increase on Which? Conversations
- See how the Fixed Means Fixed campaign developed
- Find out about other Which? campaigns