If you want to to cancel a contract for services made over the phone or online, use this template letter to help you.
Dear Sir/ Madam
[Ref: Order/Contract number]
I recently entered into a contract [add details] on [date] [over the telephone/ online].
In accordance with my rights under Regulation 10 of the Consumer Protection Distance Selling Regulations 2000, I would like to cancel the contract.
I require written confirmation from you that the contract has indeed been cancelled and that no payment will be claimed by you.