How to complain about slow broadband speed
If you're not getting the broadband speed you were promised, follow these steps to complain to your provider and ask them to rectify the situation
Could the bosses and other employees are using another network for their phone ,broadband and do not care if it works or not because it will no affect them ?
Chris Southern says:
Upgraded to Bt Infinity 1 with advertised speeds up to 52Mb in April 2017. The account details in MyBt state an assured speed of 34Mb for our phone line. The maximum EVER achieved has been 22Mb...
Peter Lennard says:
We’re with B4RN which isn’t included on the Which? list presumably because it is a local community initiative – as it’s name implies it is ‘broadband for the rural north’ delivering fibre directly...
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