There was a problem with my wedding catering

Read our guide to find out whether you're entitled to a refund or compensation if your wedding catering wasn't up to scratch or something went wrong.

Quality of the food

Before you contract a caterer for your wedding it's important to confirm a menu and how many people will be served.

You should consider arranging a sampling day to test the sort of food that will be served at your wedding ahead of time.

Under the Consumer Rights Act, which superseded the Supply of Goods and Services Act 1982, your food should be supplied with reasonable care and skill.

If it isn't, then you may be entitled to a full or partial refund.

There wasn't enough food

If there isn't enough food for all your guests, you should be able to claim a partial refund for the amount which is short.

So if you ordered food for 100 heads and only received food for 50 people, you should be entitled to a refund of 50%. 

You may also be able to claim compensation if it severely impacts on your enjoyment of your big day. 

My guests had food poisoning

If your guests become sick because of the food served at your wedding, the matter becomes one of personal injury as well as the Consumer Rights Act. 

This means that as well as a refund, you should be able to seek compensation for pain and suffering as well as inconvenience caused by the food poisoning.

For example, if the bride and groom’s departure for their honeymoon is delayed they should be able to seek compensation for this.

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