Broadband billing

If a billing issue arises with your broadband, phone or TV package, knowing your rights will help you resolve the situation. Our guides can help if you have a problem with your bill.

Answers to your problems



Join our campaign
& help us reach 150,000 signatures

We want advertising watchdogs to pull the plug on confusing broadband ads that promise speeds most of their customers will never get. And you should be adequately compensated when you don't get the service you're paying for.
Find out more about Broadband speed on Which? Campaigns

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