It’s increasingly important that we protect our data but what about the data that companies have on us? Our guides help you put a stop to unwanted direct marketing and junk mail from companies.
Answers to your problems
Can I stop unwanted direct marketing?
If you give an organisation access to your personal data, you can use your rights under the Data Protection Act to manage how they can use it.
My data has been lost, what are my rights?
If you become aware that an organisation has lost your data, there are steps you can take to protect yourself and in some cases claim compensation.
I'm being charged for unwanted premium rate text messages
Are you paying for texts you don't want or didn't ask for? Always exercise caution before you sign up to a text service so you know exactly what it will cost.
What is identity theft?
If you think your identity has been stolen, you should contact your bank or credit card company and police as soon as possible and let them know the situation.
Step by step guides
How do I stop unwanted junk mail?
Getting post you don’t want can be irritating, inconvenient and sometimes even intimidating. Follow these steps to make sure you only get the mail you want.
How do I stop unwanted premium rate texts?
Have you discovered you're paying for texts you don't want and didn't ask for? Follow our advice to stop paying for unwanted premium rate text messages.
How to deal with spam text messages
Spam text messages are on the increase. Follow the Which? step-by-step guide to put a stop to these nuisance texts.
How to stop nuisance phone calls
Unwanted phone calls can be a real nuisance. Read the Which? guide on what to do if you are plagued with unwanted calls and tips on how to avoid them.
Letter to stop unwanted direct marketing with a section 11 notice
Use our template letter to stop unwanted direct marketing with a Section 11 notice
Data Protection Act
The Data Protection Act gives you the right to know what information companies are holding about you and how they use it.