Faulty appliances

Frustrated with a faulty washing machine or kettle? Not sure whether to talk to the retailer or the manufacturer? If you have a faulty appliance, you have rights to a repair, replacement or refund. Read our guides to help you claim.

Unsafe and recalled products

Appliances 433437

Unsafe and recalled products can pose a serious danger to you and your family. Use our guides to know your rights if a product you own is unsafe or recalled.

Answers to your problems

Letters