Mortgage endowments & mis-selling
If you believe you’ve been mis-sold an endowment mortgage, you can make a complaint but there are time limits for doing so. Our guides help you navigate the complaints process, including when to refer a complaint to the ombudsman.
Answers to your problems
Can I make a mis-sold endowment complaint?
There is no automatic right to compensation if you're disappointed with your endowment performence but you can take action if you were given misleading advice.
I think I've been mis-sold my mortgage, what can I do?
Do you have reason to believe you were mis-sold your mortgage? Find out what constitutes mortgage misselling with this Which? guide.
Is there a deadline for making a mis-sold endowment complaint?
There are strict time limits for complaining about mis-sold endowments. Here's what you need to know to see if you are due compensation.
Step by step guides
How do I complain about a mis-sold endowment?
If you believe that you've been mis-sold an endowment, let Which? guide you through the complaints process
Letter to complain about a mis-sold endowment
Use this letter template for essential guidance on what to say if you want to complain about a mis-sold endowment
Letter to complain about a mis-sold mortgage
There are many reasons why you may think you've been mis-sold your mortgage. If you think you were mis-sold, use the Which? template letter to complain.