Letter to cancel a contract made through doorstep selling

If you change your mind about a service you paid for through a sale on your doorstep, this letter helps you to cancel the contract and get your money back.

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[Company/supplier address]

[Your address]


[Reference: Contract number]

On [date], following a visit from one of your salespeople to my home, I entered into the above contract to buy [item or service].

I paid [a deposit of £…] [the sum of £…] however, I have now decided that I don’t want the [item or service].

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period, in which consumers can cancel contracts made away from the trader's business premises.

[If appropriate - At the time I took out the contract you also arranged [details of the ancillary contract eg an extended warranty] accordingly this contract should also be cancelled.]

I am hereby giving notice that I wish to exercise my rights under the Regulations and cancel my contract with you.

I look forward to having my deposit returned within seven/fourteen [delete as applicable] days.

Yours faithfully

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