If your package holiday company goes bust you must notify Atol to make a claim. Use our template letter to help you claim your money back.
Letter of notification to Atol about a claim for a holiday from a company that's gone bust
Consumer Protection Group
Civil Aviation Authority
London WC2B 6TE
Dear Sir/ Madam,
Re: [company name] and [Atol number]
On [date] I purchased [give details of holiday] from the above company.
I paid [£xxx] to as payment. I have just discovered that the company has gone into receivership.
Under the Package Travel, Package Holiday and Package Tours Regulations 1992 I believe I am protected by Atol in this instance and entitled to a refund.
I would therefore like to submit a claim for the [£xxx] that I paid.
Please find enclosed copies of my receipt(s) in support of my claim.
I look forward to hearing from you.
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