Letter to complain about injury caused by a faulty pushchair

If a defective pushchair causes an injury, you can write to the manufacturer to seek compensation. We’ve created this template letter to help you.

spread the word
email & print
Download Letter

Dear Sir/Madam

Ref: [make and model of pushchair]

On [date] I bought the above pushchair from [insert retailer’s name and address].

On [date] the pushchair proved defective, injuring [me/ my child] in the process [describe the injury]

The result of the injury was [describe, together with any consequences, such as absence from work]

As the manufacturer of the pushchair, which was inherently defective and which caused my injuries, you are liable to me under the Consumer Protection Act 1987 for the personal injury caused by the defect in your product.

I am taking legal advice about the amount of compensation I should claim and will inform you of how much I am claiming in due course.

Yours faithfully,

[Your name here]

Download Letter

Find the right letter

Please tell us what you think of the Which? Consumer Rights website.

Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.

Please take our survey so we can improve our website for you and others like you.