Letter to your regional NHS body complaining about your doctor

If you want to complain about your GP but feel uncomfortable raising it with them, you can complain to your regional NHS body. Use this template letter to help you.
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[Your address]

[Your regional NHS address]

To [Complaints Manager]

I am writing to make a complaint about [name of practice manager and/or name of GP].

I feel unable to make a complaint to [my surgery/ GP] directly and would like to lodge my complaint with you.

I would be grateful if you would investigate my complaint in full and deal with it as a formal complaint.

The full details of my complaint are as follows:

[add details of the complaint that you have made - ie the issue with the medical advice/ treatment received or service received]

[include any supporting documentation that you think may help with your regional NHS investigation of your complaint]  

I look forward to receiving your acknowledgement of my complaint within three working days.

[If there is any reason why the complaint needs to be investigated as a matter of urgency eg you are without medication because of the GP’s actions, set out details here]

Yours faithfully,

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