Dealing with dodgy builders and decorators
- The laws protecting you from dodgy builders and how to use them
- Why paying with a credit card gives you extra protection
- Your options if you're unhappy with a builder's work
- Why you should look for 'insurance-backed' guarantees
What's in this guide
Your rights
The laws and regulations you can use to deal with problems.
How to complain
Step-by-step guides to help you get the result you want.
Sample letter
Sample letters you can use to complain about problems.
FAQs
Common questions about builders and decorators answered by Which?
