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Dealing with mobile phone problems

Dealing with mobile phone problems

  • Your mobile phone contract rights explained, including cancelling your contract
  • Who is liable if your mobile phone is faulty
  • How to complain about your mobile phone company
  • Check our mobile phone reviews for the best mobiles on the market

What's in this guide

Your mobile phone rights

Laws and regulations you can use to deal with mobile phone problems

Complaining about mobile phone problems

Step-by-step guides to resolving common mobile problems

Sample mobile phone complaint letters

Sample letters you can use to complain to mobile companies and the authorities

Mobile phone problems FAQs

Dodgy mobile cashback deals? Rising mobile call charges? Your mobile phone questions answered

Mobile phone insurance

Mobile phone insurance - is it worth it?