Parenthood can be full of challenges - from maternity and paternity rights, to dealing with faulty baby products, to childcare complaints. That’s why we've created guides to help you understand your rights and get results if products and services let you down.  

 

Maternity & paternity rights

Preparing for a new baby is very exciting but it's worth knowing that both expectant mothers and fathers have rights. Read our guides to find out what maternity leave and pay you can expect as well as what paternity leave you’re entitled to.

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Childcare rights

It can be tricky knowing what to do if you’re unhappy with your child’s nursery or childminder. Our guides help you if you want to make a complaint.

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Faulty Baby Products

Looking after a baby can be demanding enough without having to deal with faulty products, especially when it comes to buggies and baby monitors. Our guides help you avoid the frustrations and get faulty baby products dealt with swiftly.

View all Faulty Baby Products articles

Returns & refunds

Under the Consumer Rights Act, you have the right to a return or refund if something you buy is faulty or unfit for purpose. We help you navigate the law so you're not left out of pocket.

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Undelivered goods

It can be really frustrating if you order a product for delivery, only for it to take ages to arrive or not turn up at all. Knowing your rights can remove some of the stress and help get your order faster – or your money back.