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Problem

• My travel agent has given me misleading advice

• My holiday company has gone bust, what can I do?

• I missed my flight, can I claim compensation?

• I have to cancel my package holiday, what are my rights?

• My package holiday has been changed or cancelled

• Can I get compensation for train delays and cancellations?

• I had a flight cancellation, can I claim compensation?

• I had a flight delay, can I get compensation?

• What are my rights if my flight is overbooked?

• Has an airline lost or damaged your bag?

• If my train is delayed can I cancel my ticket and get a refund?

• I’m not happy with my package holiday, what can I do?

• The car hire company overbooked and I don’t have a car

• I have a problem with my house swap

• I haven't got what I asked for with my holiday accommodation

• My holiday accommodation was overbooked, what can I do?

• Can I get compensation for Eurostar delays or cancellations?