What you need to know about doorstep selling

What you need to know about doorstep selling

  • Your cancellation rights
  • The rules if you sign a credit agreement in your home
  • How to stop cold callers in their tracks

What's in this guide

Your rights

The laws, regulations and other measures you can use to deal with problems

How to complain

Who to contact and what to say if you want to cancel an agreement within the 'cooling-off' period.

Sample letter

Sample letter you can use to complain to companies and the authorities.

FAQs

Doorstep selling questions answered, including how to deal with withheld deposits.

Which? works for you