277 results for 'consmer contracts regulations'

  • Costly calls
    Premium rate phone numbers can end up being very costly. Read our guides so you can avoid paying through the nose for costly calls.
  • Cruises & ferries
    If you have a problem before or during your cruise - like an unexpected itinerary change - you could be entitled to compensation. Our guides help you claim.
  • Package holidays
    If you buy a package holiday, you have rights under the Package Travel Regulations. Our guides help you claim compensation if you’re unhappy with your holiday.
  • How do I cancel an order for a service bought online?
    Often consumers and retailers are confused about when and if you’re legally allowed to cancel an online order. Follow our step-by-step guide on how to do it.
  • How to return an item bought from another EU country
    If an item you bought online or on holiday from another EU country develops a fault, or you change your mind, find out what your rights are.
  • Can I cancel a financial product bought online?
    A contract for a financial purchase can be cancelled within 14 days of the purchase date. There are exceptions to this however. Read our guide to find out more.
  • Gym membership
    If you want to end your gym membership, it's likely you’ll be held to the terms in your gym contract. Read our guides to find out what to do.
  • Mobile Phones
    Most of us would be lost without our mobile phones. But do you know your rights if you lose signal at home, or if your mobile has a fault? Our guides can help.
  • I want to sell or give away my digital download, can I do this?
    Digital downloads are neither goods or services so your rights to sell them on or give them away are restricted. Read our guide to find out what you can do.
  • Energy billing & payments
    Problems with your energy bill or monthly repayments? Our guides can help you resolve your issue and may help you exit your contract without penalty.
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