Which? Consumer Rights Advice Line

Our legal experts can provide affordable step-by-step advice that is tailored to you.

The Consumer rights website offers free information and advice on a broad range of issues. But if you want tailored advice you can call our experienced legal experts about the following consumer issues:

  • Contracts, such as broadband
  • Energy suppliers
  • Goods bought
  • Delivery of goods
  • Train delays
  • Credit, debit card or Paypal
  • Unwanted calls and texts
  • Companies going out of business

We're not on the clock, so talk as long as you like and call as many times as you need. For just £29.99*, our experts can help you understand and assert your rights to ensure you get a fair deal.

To join, call
01992 879 550
Our advisers can help you Monday to Friday (excluding bank holidays), 8.30am-6.00pm

* This is an introductory price of £29.99 for your first year, payable upfront and then, unless cancelled, yearly at the full subscription rate applicable at that time, currently £48.