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Age UK

Charity providing information, advice and support for the elderly – including advice about respite care and day centres in your area.
Telephone: 0800 169 6565

Carers Trust

A charity supporting unpaid carers, both young and old, with a carers chat forum and links to local support networks.

Carers UK

A national membership charity that champions carers’ rights, connecting and supporting carers online and in local communities.
Adviceline: 0808 808 7777

Carers Direct (NHS)

NHS information and advice for carers.
Telephone: 0300 123 1053

Citizens Advice Bureaux (CAB)

National network of free advice centres that can give advice on benefits and other options for financing care.
Telephone: 08454 04 05 06 (Consumer helpline)

The Disaway Trust

A registered charity that organises group holidays for people with physical disabilities aged 16 to 80 years and their carers.

Elderly Accommodation Counsel (EAC)

Free advice on housing options for people in later life. The EAC website features two sites now combined into one: and FirstStop.
Telephone: 0800 377 7070


To get details of government policy throughout the UK, including enquiries about local authority care homes and the care needs and financial assessments.
Website (UK):
Website (Northern Ireland):
Website (Scotland):
Website (Wales):


Charity for cancer care and support. Macmillan nurses can provide respite care for people caring for those with cancer.
Telephone: 0808 808 00 00  

Regulation of care providers

For information about care homes and agencies in your area and the most recent reports on how they meet national standards.

Care Quality Commission (CQC) – England
Telephone: 03000 616161 (national customer service centre)
Regulation and Quality Improvement Authority (RQIA) – Northern Ireland
Telephone: 028 9051 7500
Care Inspectorate – Scotland
Telephone: 0845 600 9527
Care and Social Services Inspectorate Wales (CSSIW) – Wales
Telephone: 0300 062 5609 (North Wales)
Telephone: 01267 245160 (South West Wales)
Telephone: 0300 062 8888 (South East Wales)


UK charity providing short breaks and holidays (respite care) for people with physical disabilities and carers
Telephone: 0303 303 0145

Royal Voluntary Society (RVS)

Charity offering befriending, local transport services and activities for older people.
Telephone: 0845 608 0122


The Saga Respite for Carers Trust provides holidays for carers aged 50 and over.
Telephone: 01303 774421 (respite for carers)

Shared Care Scotland

Information and advice about respite care for families in Scotland.
Telephone: 01383 622462

Tourism for All

A national charity that provides information on accessible holiday venues for disabled people, their carers and family.

Turn 2 Us

A charity that helps people in financial need to access welfare benefits, charitable grants and other financial help
Telephone: 0808 802 2000

UK Homecare Association (UKHCA)

For information and advice about home care services and to find local providers in your area.
Telephone: 020 8661 8188

Page last reviewed: June 2015
Next review due: September 2017