Sometimes it is not always obvious whether your relative requires additional care or not. You may need to speak to different people to get a full picture of what is needed.
On this page, you will find a checklist of questions to ask
1. Your relative
3. Your relative's existing carer/agency
It is best to ask open questions that encourage detailed answers (not simply a yes or no response) as you are likely to get more useful answers, but the following suggestions can help you structure a conversation and keep in mind what you need to know.
Questions to ask your relative
- How are you coping with personal care and housework?
- Is there anything you struggle with?
- Are any tasks more difficult than they used to be?
- Do you have any difficulty washing or drying your laundry?
- Are you able to bath/shower, shave and get dressed without difficulty?
- Do you get any help from other family, friends or neighbours? Would a professional carer with time to dedicate to the work deal more effectively with these tasks?
Questions to ask yourself
- When you visit their house, are there any obvious signs of things that concern you, such as piles of unopened post or an overgrown garden?
- Does your relative generally look clean and well looked-after?
- Is your relative dressed in clothes appropriate for the weather?
- Do they seem to be taking the medication they need? Are medicines clearly labelled, easily accessible and in date?
- Is there evidence that your relative is eating regular meals? Is food stored correctly?
Questions to ask your relative's existing carer/agency
- Do they feel that the current care plan still meets your relative's requirements?
- Can they ask carers (those that work directly with your relative) to provide feedback?
- Do you have any particular concerns about the service being provided?
- Are you happy with the carers?
- Do you think that the service is meeting your relative's needs?
- Talking about care options: if you are apprehensive about speaking to your relative about care options, this page provides guidance to help you have as positive an opening as possible.
- Taking action when care needs change: practical advice and tips on how to deal with changing care needs.
- Accessing local authority care and support: our essential guide contains valuable advice about arranging care services.
Page last reviewed: 31 December 2015
Next review due: 31 April 2017