Keeping your energy direct debit in check
- How gas and electricity firms set direct debits and what the advantages are
- Avoid being overcharged - your rights when paying for your energy bills by direct debit
- How to claim a refund if you're in credit on your bills, plus suppliers' refund policies
What's in this guide
How direct debits are set
Find out what the benefits of paying by direct debits are and how your direct debit is being set up
How to avoid being overcharged
Find out how to keep your direct debits under control and avoid being under or overcharged
Your energy direct debit rights
Find out how what your rights are with direct debits and how to claim a refund on a credit balance
