Boilers: Boiler parts and spares Ideal boiler parts

Ideal boiler parts

A boiler engineer will source parts for your Ideal boiler

If you've got a faulty Ideal boiler, don't attempt to fix the problem yourself. You'll need to contact a qualified boiler engineer to replace the faulty boiler part and get your Ideal boiler back up and running again.

Ideal boiler parts

You shouldn't attempt to remove the outer casing of your boiler to take a look at what's wrong, so it's unlikely you'll know which spare parts your Ideal boiler might need until advised by a professional.

It can be difficult to get hold of boiler spare parts yourself anyway, because many of the reputable spare part retailers and online outlets that sell spare parts for household appliances - websites like Espares or Partmaster, for example - don't offer boiler spares, while several other boiler spares outlets are for trade use only.

Ideal does not sell boiler spare parts to members of the public - only professionals can order Ideal boiler parts or download technical specifications for your boiler model. Consequently a boiler engineer will usually obtain or order the correct Ideal boiler parts to fix your boiler for you. 

Ask for a breakdown of the spare parts your engineer is ordering, and their respective costs including VAT, or ask to see the product catalogue they're ordering from to ensure you're getting a fair rate on the spare parts. It's also worth taking a look at your Ideal boiler manual to check what your warranty covers you for and for how long, as well for contact details for troubleshooting advice.

Finding a Ideal boiler repairer

It's important to find a trustworthy, reliable boiler engineer to fix your Ideal boiler. Ask friends or family for recommendations, or look up a boiler engineer in your area on Which? Local.

Which? Local is a free service for all Which? members. It shows service providers in your local area that have been recommended by other members. You’ll need your Which? membership number to hand to register for Which? Local.

Ideal boilers rated and reviewed

Which? has independently lab tested six Ideal boilers: the Ideal Elise H24, Ideal Esprit 24HE, Ideal Excel HE C28, Ideal Icos HE 30, Ideal Isar HE30 and Ideal Mini HE C24.

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